Customer Relationship Management (CRM) is all about manipulating
information effectively to induce customer loyalty and increase
customer value. CRM however is about amalgamation of functional
understanding and a robust technology deployment. Companies
implementing CRM need to identify an appropriate partner
who understands their customers, their business and also
understands the technology ramifications in the client’s
domain. CRM warrants an ability to use the technology to
integrate different business processes in order to provide
a consistent customer view. Backed by a strong domain expertise,
Shri Groups Technologies has been offering CRM solutions
focusing on Marketing Automation, Sales Force Automation,
Contact Centers and eCRM.
Shri Groups Technologies
Shri Groups Technologies has explored and accumulated an
in-depth knowledge of leading CRM business domain and the
leading CRM products. Shri Groups Technologies hence boasts
of in-depth domain expertise, process re-engineering capabilities
and the ability to integrate CRM with other enterprise systems.
By forming teams with the right amalgam of functional and
technical consultants, Shri Groups Technologies is able
to offer a truly holistic CRM strategy and solution.